Support & Services

• 1st level support (welcome desk)
• 2nd level support (fault diagnosis and parts dispatch for In Home / On Site technicians)
• 3rd level support (Depot Repair)

Depot Repair

• Whole unit Repair
• Refurbishment
• 1st Level (Software & Full replacement modules)
• 2nd Level repairs
• 3rd level mainboard repair (SMD + BGA)
• LCD and Plasma panel (TAB,COG + POL) repair

Spare Parts

• Spare parts
• Parts salvage
• Parts recovery and repair

 

In Home / Business On Site Repair

• In home / On site repair service for Notebooks, PC’s & Networks.
• Business On Site repair technicians Available for Noteboooks, PC’s, Servers & Networks, CCTV, Access Control & Automation

Other Services

• Customer walk in centers / drop off points
• Retailer service desks
• Customer Service Plaza